FAQ

1.Are the products sold online all authentic S&H merchandise?


We guarantee that all products featured and sold in the S&H online store are original and authentic.

 

2.How can I pay for the item(s) I purchased?

 

We accept the following methods of payment:

  1. Bank Deposit via BDO and BPI
  2. PayPal
  3. Credit Card
  4. Money Transfer via LBC and Western Union

3.What is the currency of the prices listed on the website?

 

All prices posted are using the Philippine Peso (PHP) currency.

 

4.Can I pay using another currency?

We welcome payments in Philippine Peso (PHP) and US Dollars (USD). Please contact our customer service (mailto:info@snh-fashion.com) if you wish to pay in USD.

 

5. Do you ship outside the Philippines?

 

Yes, we do accept orders from other countries. Payments made should be done via bank deposit or PayPal.

 

6.How will I know that the order was placed successfully?

Credit Card

 

For customers paying via credit card and PayPal, an e-mail confirming the purchase shall be sent to the e-mail address specified by the customer in the form, upon completion of the payment process.

 

Bank Deposit

 

Those customers opting to pay via bank deposit will receive an e-mail confirmation in their e-mail addresses after we receive and verify the bank deposit details. The bank deposit slip shall serve as proof of payment.

 

Money Transfer

 

Those customers who would like to pay via money transfer will receive an e-mail confirmation in their e-mail addresses after we receive and verify the money transfer details. The money transfer receipt shall serve as a proof of payment.